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Terms & Conditions


General Terms and Conditions

This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the pident-ug.com Web site.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from Uganda. Pident does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of Uganda and all parties submit to the non-exclusive jurisdiction of the Uganda Courts.

Any contract will be communicated in English.

Where we refer to 'best selling' products on pident-ug.com, it is based on the number of products sold online during the last 7 days. Where a product is labled 'best selling', it means its sales have exceeded all others in the particular product list or search field it features in. A 'top rated product' is a product with the highest star rating based on ratings and reviews made by our customers. Our 'new products' highlight the most recently launched products on pident-ug.com. Our 'featured products' are those we have chosen to highlight and 'our favourite' products are our favourites out of those sold on pident-ug.com.
We have taken every care in the preparation of the content of this Web site, however we cannot guarantee uninterrupted and totally reliable access to this Web site, and so therefore can not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Pident disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this Web site and will accept no liability for any loss or damage arising as a result of problems with access.

Pident shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this Web site.
Certain (hypertext) links in this site may lead to other Web sites, which are not under the control of Pident. When you activate any of these you will leave the pident-ug.com web
site and Pident has no control over and will accept no responsibility or liability for the material on any Web site which is not under the control of Pident
Pident reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site.


Trademarks

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Pident for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.

Copyright

All designs, text, graphics and their selection and arrangement on this Web site are the copyright of Pident or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Pident prior written consent is strictly prohibited.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

Pident reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer.

Colour reproduction

Pident-ug.com has made every effort to reproduce colours on the site as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.

This means that when you order products from the Shop, colours may differ from what you see on the screen.

If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see Returns for more information).

Price information

Pident-ug.com has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within 'My account' as a way of re-ordering items, prices on your previous order may no longer be valid. (If you are using a mobile device, unfortunately you will not be able to use this feature. Instead you will need to switch to our full website. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT where appropriate.

Account

 

Pident-ug.com reserves the right to remove, block or de-activate accounts without notice.If you have any queries, you can contact our Customer Care team.

Mailings and emails

Everybody likes to take advantage of offers. Through our mailings and email service we try to keep customers informed of carefully selected special offers that are available on the products you regularly buy from us.

General pident-ug.com offer terms & conditions

All offers are subject to availability.

Availability while stocks last.

Pident reserves the right to limit certain offers to 1 order per customer as defined by their email address and/or credit card address and/or delivery address.

Offers are non-transferable.

Pident reserve the right to withdraw our offers without notice.

 

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